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Delivery times and methods

Deliveries are normally made by courier
The expected delivery times are between 3 and 15 days (excluding orders over the holidays, which can be delayed for about 3 or 4 days).
The delivery days indicated are to be considered "working", bearing in mind that deliveries are not made on Saturdays, Sundays and holidays.
In case of payment by advance bank transfer , the delivery times indicated on the product page will start from the moment the transfer has been credited. For anticipate bank technical times , the customer can send away e-mail toinfo@showine.it or away fax to 0376 1760104 the accounting officer of the transfer made with the CRO code of the operation indicated.
The delivery terms provided by Showine , although carefully evaluated, they must be considered non-binding for the delivery terms provided by Showine , which can subsequently confirm or modify them, according to their actual availability and / or needs.

Any delays in deliveries of less than 10 days do not entitle the customer to refuse delivery of the products, nor to claim compensation or indemnities of any kind.

Showine has the right to deliver the products (also relating to the same order) in several successive deliveries without prejudice, in this case, to a single charge to the Customer by way of transport costs.
Special terms and conditions of delivery must be agreed in advance between the Customer and Showine and accepted in writing by  Showine.
Shipping costs are set according to the following parameters (excluding Islands, Venice Lagoon and Disadvantaged Locations):

Weight Cost
up to 4 kg .: € 10.00
from 4 to 5 kg .: € 15.00
from 6 to 10 kg .: € 18.00
11 to 20 kg .: € 21.00
from 21 to 30 kg .: € 24.00
from 31 to 40 kg .: € 27.00
from 41 to 60 kg .: € 29.00
from 61 to 80 kg .: € 34.00
from 81 to 100 kg .: € 38.00
from 101 to 150 kg .: € 42.00
from 151 to 200 kg .: € 50.00
from 201 to 300 kg .: € 70.00
from 301 to 450 kg .: € 96.00
from 451 to 650 kg .: € 130.00
from 651 to 850 kg .: € 185.00
from 851 to 1200 kg .: € 220.00
from 1201 to 1500 kg .: € 300.00
from 1501 to 2000 kg .: € 420.00
from 2000 to 2500 kg .: € 520.00
from 2500 to 3000 kg .: € 600.00

 

The payment of the goods by the Customer will take place using the method chosen at the time of the order. No additional fees or commissions are payable to Showine .

Home delivery by the Courier is carried out during normal working hours, we suggest you indicate a safe delivery address, where there is someone who can receive the shipment.
In case of“delivery failure”, the courier will leave a notice to indicate a new date and time for the next delivery attempt, or allow the package to be collected at the nearest courier office.
The User can indicate any special requests on the delivery method inside the Notes boxe” during the order formalization wizard. It is also important to indicate the name reported on the intercom and a phone number to allow the courier or ours Customer care to contact the buyer in case of need.

the delivery of the products is intended at street level. Upon delivery of the products by the courier appointed by Showine, the Customer is required to check:

1) That the number of packages delivered corresponds to what is indicated in the transport document
2) That the packaging is intact, not damaged or otherwise altered, even in the closing materials.

Any damage to the packaging and / or products or the mismatch in the number of packages or indications must be immediately contested by the Customer, by putting the word ACCEPTED WITH RESERVE on the courier's delivery receipt. Furthermore, the Customer undertakes to promptly report and in any case no later than 8 (eight) days from the date of delivery - to Showine any problem concerning the physical integrity or completeness of the products received.ti.

Warranty and assistance

For consumers, ie those who purchase for purposes unrelated to their professional or business activity, the Legislative Decree 2 February 2002, n. 24. - art. 1519-bis and following of the Italian Civil Code - (two years under legal conditions).

For other buyers, who usually purchase with a VAT number, the legal guarantees referred to in articles 1490 and following of the Italian Civil Code will apply. (one year under legal conditions).

Showine (on products related to the site  www.showine.it ) guarantees only the material integrity of the products at the time of delivery (hereinafter, the "Showine srl guarantee "). Any defects covered by the warranty Showine must be reported by the Customer, under penalty of forfeiture, no later than 30 (thirty) days from the delivery date. In the event of the guarantee being effective Showine , the Customer will only have the right to replace the damaged products upon return of the same, being excluded the Customer's right to compensation for any damage, even further. The shipping costs necessary for the replacement of products are charged to Showine.

Without prejudice to the hypothesis of willful misconduct or gross negligence by Showine , it is already agreed that, if the responsibility of Showine for any reason towards the Customer - including the case of total or partial non-fulfillment of the obligations assumed by Showine towards the Customer as a result of the execution of an order - the responsibility of Showine it cannot be higher than the price of the products purchased by the Customer and for which the dispute has arisen.

Showine however, it does not provide any additional guarantee on products made by third parties with respect to that provided by individual manufacturers. Technical assistance and warranty interventions on the latter products are carried out, where required, by the individual producers, according to the terms and methods indicated in the documentation attached to the products themselves.

For any assistance need you can contact the customer service of www.showine.it to the following email address: assistance@showine.it

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